Consumer FAQ

  • Did you receive a letter from BCS?
    • Do you have any questions or concerns about a letter received or possible debt with BCS?
      • Contact Us and we will be able to assist or answer any questions.
      • The sooner we are made aware of discrepancies or errors, the sooner we can help you resolve the debt.
    • Are you interested in discussing payment options on a letter you have from BCS?
      • Contact Us and we will be able to assist or answer any questions.
    • Do you have questions about debt collections, rights, and practices in general?
      • Ask Doctor Debt – A website made to help clear up any questions about debt.
  • What are the payment options?
•  Electronic Debit Will need Checking Account number and Routing number found on personal check.

•  Money Orders Address: PO BOX 370107; Denver; CO 80237

•  Cash Do not mail cash payments! Please feel free to come see us and make a cash payments at: 2950 S Jamaica Ct #200 Aurora, CO 80014

•  Checks

•  Credit Card Payments (available soon)
    • How do I make a payment online?
      • First, you will need to have a check with your current bank account information on hand. 

      • Second, you will need to locate your account number with BCS. That number can be found above your name on the letter that BCS sent or on the credit report. If you are unable to locate this number, please feel free to contact us
      • Third, go to our payment form and fill in the information as requested.
      • Fourth, if you have any trouble getting the online payment to work, please contact us immediately for assistance.
  • Do you have something on your Credit Bureau?
  • How do I file a complaint?
    • Each and every BCS employee - not just the collection team - is thoroughly trained and tested on consumer protection law. This ongoing effort includes all levels of our management staff, marketing and sales, and administrative support team.
    • Should you have any issues with our collection process, please feel free to let us know by contacting us or filling out our complaint form below. 

This is an attempt to collect a debt by a debt collector, and any information obtained will be used for that purpose. 
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