"Superior Customer Service" aren't just words on a page to us.
When we go to work for you, you can always expect to:
- S peak directly with the appropriate individual when you call.
- E
xperience quality service at its finest.
- R
eceive answers to your question immediately.
- V
iew your accounts at your discretion 24/7.
- I nvolve our knowledgeable staff for insurance claims and re-bill assistance.
- C hoose your own personalized recovery program.
- E ncounter a BCS support team that's compliance oriented and well trained.
Superior customer service is a cornerstone of how we conduct our business.
Regular communication with our clients is vital to the success of our business relationships. We provide you detailed account-by-account status reports on a monthly, quarterly, and annual basis and you can check your collections progress online any time. When there's a need to talk to someone about your accounts, you can simply contact the
BCS team. We always appreciate and enjoy talking with our customers!